The potential disasters organizations face today have made business continuity management (BCM) a boardroom issue for many companies. To maintain operations in the event of a business disruption, companies must consider such complex issues as loss of human capital, crisis management, geographical concentration, and third-party relationships. They must also identify business functions that are critical to ensuring connectivity to business relationships, customers, and employees.

Marsh's BCM team provides comprehensive specialist support to enhance our clients' Preparedness Programs and Business Continuity Planning and/or testing. In addition, the practice offers expertise and experience in Emergency Response, Pandemic Preparedness, Product Recall, and Crisis Management Consulting.

Marsh Can Help

Marsh’s BCM team can systematically assist you to identify critical business processes, develop recovery strategies, and help you develop plans in preparation for and respond to severe disruptions. As the world’s leading risk specialist, Marsh is at the forefront of emerging trends in business continuity management, such as:

• Increased focus on regulatory issues
• Alignment with the preeminent standards for business continuity management, including BS25999 (British Standards Institute), NFPA 1600 (National Fire Protection Association), AS/AZ 50/50 (Standards Australia and New Zealand), and the CSA Z1600 (Canadian Standards Association)
• Clearly defined incident/business continuity management response strategies
• Well-established procedures for electronically storing vital records
• Understanding value chain relationships and how they will impact business recovery
• Extensive exercising of BCM plans

With extensive experience in business continuity and a thorough understanding of the business and regulatory drivers that affect your business processes, we add value through an end-to-end solution. We can help you enhance your preparedness by working with you through a pre-established process through which information is collected, decisions are made and resources deployed in an efficient manner to resolve a situation which adversely impacts the people, reputation and assets of your business. We can also help you determine the priority of your organization’s business process recovery to help you achieve the optimal allocation of resources during a business interruption. Our recommended recovery strategies will address both technical and business needs (e.g., performance and capacity, security, and records management). Also, by raising awareness of business relationship/third-party continuity plans, we can help you avoid service interruptions and protect the entire value chain.

Our Approach to BCM Differentiates Us from Competitors

We are independent, unbiased experts that will bring to bear solutions that are best suited to your company. Leveraging our industry expertise, we take a holistic approach to address business and technical challenges of BCM, which includes emergency response, crisis management, business continuity and IT recovery planning. Most importantly, we have a solid track record with helping leading companies develop and implement effective continuity strategies and plans.

Marsh’s Risk Consulting Practice collaborates with clients to develop solutions and services that help reduce the likelihood of risk, minimize the impact if it does materialize, and even help you leverage the opportunities risks often reveal.

Our conventional five phase approach will provide clients with the ability to integrate business continuity plans within an overall business continuity management program that can address a wide range of disruptions, ranging from an Information Technology failure to a value chain interruption to loss of access to facilities or key personnel.

Consultant Login